These T&Cs govern the use of the IMPRESS e-commerce website and the purchase of all products and services offered.

Acceptance of Terms

By accessing and using this e-commerce site ("The Site") and purchasing any products or services, you ("The Buyer," "You") agree to be bound by these Terms and Conditions. As this is primarily a Business-to-Business (B2B) platform, you warrant that you have the authority to bind the business entity you represent to these Terms.

Product Information and Orders

a. Product Descriptions: IMPRESS strives to be as accurate as possible. However, due to the nature of industrial manufacturing, specifications, images, and performance data are approximate and intended for guidance only. We reserve the right to make technical modifications to products without prior notice.

b. Quotation and Price: All prices listed on The Site are indicative. For heavy machinery and complex products, the final binding price, including lead time and specific Incoterms (e.g., Ex-Works, FOB, CIF), will be confirmed via a formal Proforma Invoice issued by IMPRESS following a detailed order inquiry.

c. Order Acceptance: All orders placed are subject to acceptance by IMPRESS. Order confirmation does not constitute acceptance until a signed purchase agreement or payment of the required deposit (as stipulated in the Proforma Invoice) has been received and confirmed by IMPRESS. We reserve the right to refuse any order.

Payment and Deposits

a. Payment Terms: Payment terms will be specified in the Proforma Invoice. For high-value heavy machinery, this typically involves a non-refundable deposit to commence manufacturing, with the balance due upon completion, prior to shipment.

b. Taxes and Duties: The Buyer is responsible for all applicable taxes, customs duties, tariffs, and fees associated with the purchase and importation of goods into their destination country.

Intellectual Property

All content on The Site, including text, graphics, logos, product designs, and software, is the property of IMPRESS and is protected by Indian and international copyright laws. You may not use any content without the express written permission of IMPRESS.

Limitation of Liability and Indemnity

a. Limitation of Liability: In no event shall IMPRESS be liable for any indirect, incidental, special, or consequential damages (including loss of profits, revenue, or production time) arising out of or in connection with the purchase or use of its products, even if IMPRESS has been advised of the possibility of such damages. IMPRESS’s total liability shall not exceed the total amount paid by the Buyer for the specific product giving rise to the claim.

b. Warranty: All machineries are sold subject to a separate written Warranty Policy, which defines the exclusive remedies for product defects.

Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, specifically within the jurisdiction of the courts in the city of Chennai, Tamil Nadu. Any disputes arising hereunder shall be resolved through binding arbitration in Chennai, Tamil Nadu or through the courts located in Chennai, Tamil Nadu.